TalkSpace Review

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Introduction to Talkspace

Are you feeling down? Are you looking for someone to confide in and get support from? Enter TalkSpace, an online counseling service that allows you to speak with a licensed and trained therapist. No matter where you are – whether you choose to text, video chat, or call, TalkSpace offers a therapeutic outlet for anyone in need. 

With TalkSpace you can seek the mental health support you may not feel comfortable seeking or don’t know where to turn to. 

A crisis can happen anytime and anywhere, which is why TalkSpace offers online services at the comfort of your fingertips. 

Getting help and speaking to a counselor can get expensive, but that should not stop you from seeking the support you need. Everyone deserves to be heard, but more importantly, you deserve to have access to the support you need.

Features

TalkSpace Pros and Cons

The pros and cons of using TalkSpace:

Pros:

  • Convenience – You can text, talk, or video chat anytime and anywhere. 
  • Personal – Once you register for TalkSpace, you are then paired with a therapist based on your mental health issue and needs.
  • 24/7 – No matter the time of day, you have access to a counselor and chatroom. 
  • Budget-friendly – Traditional methods of counseling can be expensive; however, TalkSpace offers affordable counseling. 
  • Confidential – Everything you share with the counselors and TalkSpace is kept confidential.
  • No wait times – Finding and accessing a counselor can sometimes require wait times, but not with TalkSpace. Sign up for the services, and find yourself paired with a counselor in 24 hours.

Cons: 

  • Requires a stable internet connection. 
  • Unable to properly diagnose symptoms due to everything being digital and counselors limited in their medical abilities.
  • Can amplify a crisis if not quickly addressed by a therapist or medical professional.

How to Sign Up 

To register for TalkSpace, visit the homepage to create a log-in account for the TalkSpace services. This registration is then going to redirect you to an online assessment where your responses are used to match you with a therapist. 

Once the initial assessment is complete, you are going to select the best TalkSpace plan that suits your counseling needs and budget as well. 

TalkSpace is one of the few online counseling services that offer an array therapist who can help through any mental health counseling. TalkSpace is not meant to replace traditional counseling services. It strives to provide a stepping stone for those who may not necessarily feel comfortable talking to someone or who may feel skeptical about counseling and the benefits with seeking help. 

Talkspace signup

Screening Process 

When registering for TalkSpace, the intake portion is meant to help counselors understand your specific counseling needs. Based on your responses, TalkSpace then provides multiple options of possible therapists who would be ideal for your situation. 

Matching with their licensed therapists is based on the TalkSpace algorithm. Should you feel that you were not paired or the therapists are not to your suiting, you can always request a new therapist. 

Areas of Treatment 

TalkSpace has thousands of licensed therapists who are trained to help address your mental health issues. Some of the topics that TalkSpace counselors can assist with include:

Addiction

Depression

Couples therapy

LGBTQ

Stress

Anxiety

These are just a couple of the topics the counselors can assist with; however, after reviewing talksapce, we understand that there are plenty more under the spectrum that the trained counselors can assist with.

Session Types

Once you have registered for TalkSpace services, you can participate in a counseling session either through text, video, or phone

With TalkSpace text sessions, you can expect the therapists to respond instantly. Having a text option for counseling means that they can create a safe space, as they understand it can be daunting talking about your fears and insecurities. 

For those who prefer face-to-face interaction, TalkSpace offers video sessions. These sessions are done using a webcam and Skype-like program that is accessed through your TalkSpace account.

TalkSpace offers services to everyone of all ages. TalkSpace wants to ensure that those who may not have access to smart devices or computers can still access our services. You can speak with their therapists either via a landline or mobile device. 

How to Schedule a Session 

To schedule a session with your selected therapist, log-on to your profile, and pick a time slot that meets your availability. The therapist you have selected is going to have a calendar of available time slots. 

Once you have chosen your time slot, and how you would like to have your counseling session (text, video, or phone), TalkSpace therapist then send reminder notifications via email and through the application. 

TalkSpace knows that you can’t always control what you feel, which is why TalkSpace offers 24/7 chat rooms. Their chatrooms are safe spaces where TalkSpace registrants can talk and reach out to fellow TalkSpace users.

talkspace getting started
"This being my first time doing therapy, I was thoroughly impressed with my therapist! She gave me suggestions that I never would have thought of. She helped me to think deeper about my issues. I give a full 10/10."
Sarafina

Pricing and Privacy Policy 

At TalkSpace, you are charged monthly. The monthly costs are going to vary based on the packages and services you pick. 

The different packages of TalkSpace include: 

  • $196 per month – Unlimited Messaging Therapy Plus (Text, video, and audio messaging) 
  • $236 per month – Unlimited Messaging Therapy Premium (Text, video, audio, and one live session)
  • $316 per month – Live Talk Therapy Ultimate (text, video, audio, and four live sessions)

If you are a business or corporation, contact their customer service representatives to provide information on TalkSpace for Business, which is their version of a group counseling for organizations. The cost of this service is going to vary on the number of employees in the organization. 

No matter the plan, clients can expect to receive the TalkSpace Unlimited Messaging Therapy service.

Given the method of the counseling sessions, all information clients provide to the TalkSpace program is confidential and is not shared with anyone

Regardless of how you speak with a therapist, all information is confidential. TalkSpace therapists are required by law to contact law enforcement if there is any potential threat of you harming yourself or someone else. 

Customer Support

Do you have questions about TalkSpace services? Maybe you aren’t sure whether or not counseling is for you? 

Send TalkSpace an email or contact its customer support via the request form. 

Other reasons for contacting TalkSpace support include: 

  • Billing and payments
  • Troubleshooting issues 
  • Registering for a TalkSpace account
  • Log-in errors
  • Changing therapists 
  • Becoming a TalkSpace therapist
  • Privacy and confidentiality 
  • Insurance
  • Psychiatric needs and prescriptions

If you feel your question is something that others may have asked before, you can visit their FAQ to view the most commonly asked questions.

Conclusion 

Everyone deserves to live a life that is free from stress, anxiety, and being alone. With TalkSpace, the services are about connecting you with the necessary resources and help. Not sure if you are ready to talk about your feelings? 

Don’t worry, TalkSpace offers online resources and online assessments such as anxiety and depression. Taking these assessments can be a stepping stone to understanding what you may need in terms of services.  

From students to adults, TalkSpace strives themselves in being able to help anyone and everyone. 

They also offer student plans, as they know the importance of addressing mental health before it gets out of control. 

Right now, 17 million adults are suffering from depression – TalkSpace can help you cope and find ways to live a normal and healthy life with depression. 

Remember, you are not alone, but more importantly, you deserve to feel and live a full and positive life. 

TalkSpace FAQ:

 

Talkspace was created so more people could benefit from therapy and overcome their everyday challenges in a stigma-free environment. Our goal is to provide people with convenient and affordable access to licensed therapists who can help those in need to live a healthier life. Our mission is not to replace in-office therapy, but to allow you to send a therapist text messages, audio messages, as well as picture and video messages in a private, text-based chat room at your own time and convenience with maximum privacy. Affordability and convenience are the reasons Talkspace stands out.

Our licensed therapists help people with Anxiety, addiction, depression, PTSD, LGTBQ issues, eating disorders, and relationships, around the world every day.

Yes. All of our therapists have over 3,000 hours of clinical experience and are vetted and trained to use Talkspace. Talkspace has a vast, nationwide network of experienced and licensed therapists. Once a part of the Talkspace team, our therapists go through additional training in specific therapy approaches, which include Psychodynamic, Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy, Mindfulness, Existential-Humanistic and more.

We partner with a number of U.S. health plans to help provide online therapy to employees through Employee Assistance Programs (EAP) and behavioral health benefits. If our service isn’t covered by your insurance, it may be helpful to know that some Talkspace customers use a credit card or debit card for their subscription and then submit the bill to their Flexible Spending Account (FSA) or Health Saving Account (HSA) plan administrator – We recommend checking with your FSA/HSA provider and inquire what information they may need to accept the bill. For more information kindly contact your insurance provider, or check our list of partners here.

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