Cerebral vs Betterhelp - Which One Is Better?

We write our honest reviews but this page may contain affiliate links, with some of the partners mentioned, to support this website. Read more here

Whether you need help managing stress or have been battling anxiety for years, therapy is an invaluable tool. You might be surprised to see how much a single person can help you cope and change behavior patterns behind your symptoms.

It is proven that for many people, access to in-person therapy is not easy. Whether due to a tight budget, hectic schedule, or COVID-19 social distancing restrictions, face-to-face therapy may seem out of reach. But today, new virtual therapy services have made it much more accessible than ever before. 

Online therapy platforms like BetterHelp and Cerebral have become exceedingly popular by offering flexibility, cost efficiency, and convenience that traditional therapy methods often lack.

But it’s natural to be skeptical of online therapy: How do they interact with their clients? Can the quality of care be on par? What are their pricing plans? Here we will compare the two leading online therapy platforms – Cerebral vs Betterhelp – and answer all of your questions once and for all.  

Best Overall

Cerebral vs. BetterHelp: Ease in Signing Up

Both BetterHelp and Cerebral are by and large considered as easy to use platforms for treatment. However, some of their distinctive features on closer inspection serve as comparative advantages.

Take a free trial upon registration as an example. The free trial reflects that the organization understands its possible customers. Other than that, it signals that organizations are dedicated to building a connection and among themselves and their customers that depend on trust and shared development.

Secondly, since both platforms are online treatment providers, a relatively newly discovered method of counseling, patients shifting towards this type of treatment may confront a drastically new set of information they aren’t familiar with. This makes it extremely important for platforms like BetterHelp and Cerebral to feel for customers’ requirements.



BetterHelp offers this feeling of monetary security to their clients by providing a week of free therapy. Besides this, it also allows repayment of half of the paid amount in case of pulling out from the treatment in the initial month. Clients rate this feature highly.Cerebral doesn’t offer a completely free trial. However, it provides a considerable amount of discount for the introductory period. This means you can avail monthly package for $45; usually, it would cost you $99.

BetterHelp vs. Cerebral: Costs


After the completion of a free trial, BetterHelp offers four packages to their clients.

Weekly Membership

Through the weekly offer, the client pays $80 each week. This allows the customer to avail of 1 live meeting with their therapist and up to 24 hours messaging services.

Monthly Membership

This plan costs $65 each week as a single payment of $260 is made towards the beginning. It includes a sum of 4 meetings for the whole month and 24 hours messaging in a safe talk box.

Quarterly Membership

This plan is worth $45 each week and requires a single payment of $540. You’ll be billed after every four months. It includes the exact proportions of weekly features, which is 1 meeting each week and limitless messaging.

Yearly Membership

This plan costs a lump sum amount of $1820 every year, which likens to $35 each week and includes similar features as the other bundles. It is one of the most cost-effective options that BetterHelp offers.


Unlike BetterHelp, Cerebral structured its packages in a way that they aim at monthly therapy. This doesn’t mean that they don’t offer weekly programs; it exists but not too commonly.

Additionally, it aims to combine the services of more than one health professional for a client, allowing optimum results.

Medication + Basic Care Plan

As mentioned earlier, this plan costs $99. It includes the services of a licensed Medical Practitioner and ongoing audio and video calls with them.

Moreover, it also offers an additional care provider who regularly checks in on the client from time to time. They keep track of the client’s progress and help the client discover the best psychotherapeutic interventions for their improvement.

Therapy Plan

This plan costs $259 per month, which amounts to $64.75 per week. Instead of Medical Practitioner services, this offer includes the services of a licensed therapist and entails weekly sessions.

Medication + Therapy Plan

This is the cerebral’s all-encompassing plan. It costs $339 per month and equates to $84.75 per week. You might think that it is a bit costly, but the features it allows are remarkable.

It not only includes sessions with the psychiatrist but replaces the care provider with a fully qualified and licensed therapist, with whom you can hold weekly sessions as well.


Phone calls

Video Chats

Play Video about Is Online Therapy Right For You

BetterHelp vs. Cerebral: Therapist Merit and Treatment Range


BetterHelp hires the best therapists world over. It incorporates Licensed Professional Counselors (LPC), Clinical Social Workers (LCSW/LMSW), and Family Therapists (LMFT), etc.

BetterHelp ensures that they have completed the necessary education, examinations, training, and licensing.

Moreover, it is also ensured that they must have completed a minimum of 1,000 hours of clinical practice and 3 years of counseling sessions before applying to BetterHelp.

Therapists at BetterHelp have experience in treating a whole range of mental health illnesses, which include:

  • Depression
  • Bipolar Disorder
  • Generalized Anxiety Disorder
  • Sleep Disorders
  • Chronic Impulsivity
  • Family Therapy
  • Teen Therapy
  • Psychosomatic Disorders
  • Eating Disorders
  • Obsessive-Compulsive Disorders
  • Chronic Stress
  • Parenting problems
  • Sexual Orientation Issues
  • LGBTQIA related issues
  • Intimate Relationship Problems
  • Grief
  • Spiritual Matters
  • Financial Worries
  • Educational Issues
  • Post-Traumatic Stress Disorder
  • Loss
  • Existential worries
  • Spiritual matters


Cerebral is slightly different than BetterHelp in this dimension. Therapists at Cerebral are not often fully licensed professionals. It focuses on employing the correct number of Medical Practitioners/Psychiatrists alongside Therapists to combine both types of interventions.

Cerebral practitioners are well known in the treatment of:

  • Anxiety
  • Depression
  • Sleep Disorders

BetterHelp vs. Cerebral: Interaction with Therapists


BetterHelp allows clients to interact with their therapist through different ways, which include:

  • Video Messages
  • Audio Messages
  • Text Messaging
  • Live Messaging in a secure chatbox
  • Live Video and audio calls.


In terms of interaction with therapists, Cerebral offers more than what BetterHelp offers.

It includes:

  • Live video calls
  • Live audio calls
  • Text messaging
  • Interaction of client with two professionals, either a psychiatrist and a care provider, or the former coupled with a licensed therapist.

BetterHelp vs. Cerebral: Exclusive Features


BetterHelp offers a free trial to their clients, which most of the other e-therapy platforms don’t provide. You get a 7 days free treatment at the beginning.

In this period, clients can explore all of BetterHelp’s features free of cost and are allowed to quit without any hesitation as they please after its completion.

Moreover, if a client wants to quit after the first month, 50% reimbursement of the fee they have paid will be made back to them.


Cerebral doesn’t offer a free trial to their clients, but it does provide a considerable amounts’ worth of discount at the start. You can avail monthly package for only $45 for the first month, which would generally cost $99.

Moreover, the combined therapeutic assistance of a Psychiatrist and Psychologist is something neither BetterHelp nor any e-therapy provider has managed to deliver so comprehensively.

BetterHelp vs. Cerebral: Customer Support


Customers are required to fill an online form offered by BetterHelp.

Besides, you can also visit their FAQ area, where usually posed inquiries and questions are replied to, and appropriate responses are enlisted for customers to see.

It also provides an email address on their contact page. So, you can reach their team via email too.


Cerebral is famous for faster response times in terms of getting back to their clients with general help. It is all due to their swift support desk, which helps clients work their way around all processes like subscribing, roaming the website, and canceling their monthly subscription, etc.

In Conclusion

Online therapy platforms are suitable for people who need more flexibility than traditional therapists have to offer. Specifically, if you travel often, have long or irregular working hours, or are in a transitional period before finding a long-term therapist, telepathy could be ideal.

In this article, we reviewed the two online therapy service providers. One was the leading service, BetterHelp, and the other one was Cerebral.

Both of the platforms offer similar features. However, if a person prefers weekly sessions with licensed therapists, they would choose BetterHelp. In contrast, Cerebral would be a good fit for those who are looking for psychiatric interventions along with a psychologist’s advice. 

Related Topics: