Why People Are Using More and More Online Therapy Services These Days

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The COVID-19 pandemic has turned everyone’s lives around. We are living in a time of social restriction that no one could have predicted. While it is necessary to save lives and the medical system, the current lifestyle has taken its toll on many people’s mental health. 

Using online therapy services has become increasingly popular throughout the pandemic. Virtual therapy sessions are a very different approach to traditional in-person meetings. However, they are vital in combating the mental health issues many individuals are facing. If you have not ever participated in online therapy, there are many reasons you should consider trying it.

Reasons For Using Online Therapy Services

Cope with COVID-19 Pandemic Restrictions

Now more than ever, it is important to recognize mental health problems. The world has shut down, and the isolation is taking its toll. Many people are suffering from serious mental health conditions and illnesses that they never were before.

Online therapy gives people a chance to speak with a qualified counselor, despite the current shutdowns. People must receive the emotional support they need during this trying time. Online counseling safely provides that service from the security of your own home. 


For most people, money is always tight. Every dollar is hard-earned and then easily spent. The global pandemic has highlighted this scenario for many. Stores closed, businesses went on hold, and paychecks stopped altogether.

Some people lost their jobs entirely and their access to health care. Many individuals have gratefully discovered that online therapy is quite affordable. Usually, counselors can bill at a lower rate, saving patients money while receiving their much-needed therapy sessions. 

Scheduling Options

Unlike traditional therapy, online counseling has the option of therapy session being done around the clock. This is especially true since no one has to leave the house due to restrictions; some counselors are open to providing late night or early morning sessions.

Additionally, depending on your session style, it is possible to write to your therapist anytime you feel like it. They can answer your message as they become available, providing the patient with the chance to get their thoughts out while being experienced. 

using online therapy services

Anonymous Participation

Many people fear that there is a stigma attached to participating in therapy sessions. While this may have been real years ago, the stigma is subsiding. However, some people still feel embarrassed about the thought of people knowing they need help. Some people may also be ashamed of admitting their problems. 

Online counseling has found a way to combat that problem. Technology has provided the ability for sessions to take place anonymously. Patients can have a text conversation with their therapists under a screen name, so they never know their real name. A person should never feel ashamed for needed help, but online therapy is a way to help those who do. 

Find a Sense of Normalcy

The world, as we knew it does not currently exist. Not only is this frustrating, but it is fearful as well. There is no clear path forward, as the situation changes almost weekly. Some days it seems like the world is recovering, and the next, it looks like the end is nowhere near. All of the uncertainty is wearing on a person’s mental health, but online counseling is a way of finding some sense of normalcy. 

Talking to a person about your emotions brings relief from the pandemic. Though the virus is not going anywhere, fears and apprehensions are relieved through online counseling. 

Continue with your Therapy Program

Before COVID-19, many people regularly participated in therapy sessions. Lockdowns and social distancing suddenly made it impossible for these individuals to attend their regular meetings.  Missing your scheduled sessions is usually harmful to your progress, so thankfully, many counselors began to offer online sessions. Being able to continue with your therapy plan is a significant benefit of online counseling. 

Is virtual counseling secure and confidential?

Virtual counseling, when conducted through secure and encrypted platforms, can be highly secure and confidential. Reputable online therapy services prioritize client privacy by employing stringent security measures to protect data. They use end-to-end encryption to safeguard communication between clients and therapists.

However, it’s essential for clients to ensure they use a secure, private network and follow best practices for online therapist privacy, such as using a password-protected device and a private location for sessions. While the virtual environment is generally secure, maintaining confidentiality also depends on the client’s responsible use of technology and adherence to therapy platform guidelines.

Best Online Therapy Services of 2023

In an era where using online therapy services for accessible mental health care and support is crucial, several platforms have emerged to cater to a diverse range of needs. Here, we provide an overview of five such services: BetterHelp, Talkspace, Faithful Counseling, Pride Counseling, and Regain.

1. BetterHelp:

BetterHelp is a versatile online therapy platform offering a broad spectrum of counseling services. It’s not exclusively faith-based, but it accommodates individuals seeking therapy through a Christian lens. Clients can connect with therapists via video, chat, or phone, providing flexibility in communication. BetterHelp’s extensive network of licensed mental health professionals also ensures a wide range of expertise and the opportunity to find a suitable therapist. The platform is known for its convenience and cost-effectiveness, making it a popular choice among those seeking mental health support.

2. Talkspace:

Talkspace specializes in text-based therapy, making it a unique option for those who prefer written communication. It offers an asynchronous approach, allowing clients to message their therapists at their convenience. This can be advantageous for people with busy schedules or those who feel more comfortable expressing themselves through writing. Talkspace is known for its accessibility and affordability, catering to individuals seeking therapy on a budget. While it may not be faith-focused, it provides a space for a wide array of therapeutic needs.

3. Faithful Counseling:

Faithful Counseling is a distinctive online therapy platform specifically tailored to those seeking faith-based counseling. It creates a safe space for individuals to explore their mental health professional and emotional challenges through a Christian perspective. The platform carefully selects therapists who share these beliefs and integrate them into the therapeutic process. Faithful Counseling is ideal for Christians who want to strengthen their faith while addressing mental health issues, offering a unique blend of spirituality and therapy to promote holistic healing.

4. Pride Counseling:

Pride Counseling is designed for the LGBTQ+ community, offering inclusive and specialized support. It connects clients with professional counselors and therapists who have expertise in LGBTQ+ issues and concerns, creating a safe and understanding environment. The platform emphasizes the importance of addressing mental health within the context of one’s identity and sexual orientation. Pride Counseling is committed to fostering emotional well-being for individuals within the LGBTQ+ community, making it an essential resource for those seeking therapy that aligns with their unique experiences.

5. Regain:

Regain is an online therapy platform dedicated to couples counseling, offering a solution for those seeking to improve their relationships. It allows partners to access therapy together, promoting communication and understanding within the relationship. Regain’s therapists are experienced in addressing couples’ concerns, helping them navigate challenges, and fostering healthier connections. This platform is a valuable resource for couples aiming to enhance their relationship through professional guidance.

6. Online-Therapy.com:

Online-Therapy.com is a comprehensive platform offering a wide range of therapeutic resources. It includes self-help programs, worksheets, and interactive tools in addition to online therapy with licensed professionals. This platform allows users to take an active role in their mental health journey by providing a wealth of resources and support, making it an attractive option for those seeking a combination of self-guided and professional therapy.

Each of these online therapy services caters to distinct needs and preferences, providing accessible, confidential, and professional mental health support. Clients can explore their own therapist options to find the platform that aligns with their specific requirements and ultimately promote their emotional well-being.

What is the difference between Talkspace and BetterHelp?

Talkspace and BetterHelp are both prominent online therapy platforms, offering mental health support, but they have some key differences.


Talkspace connects individuals with licensed therapists who provide text-based therapy. It offers asynchronous communication, allowing clients to message their therapists at any time. This can be advantageous for those who prefer written communication and flexibility. However, it may result in slower responses and less immediate support.


BetterHelp, an online therapy provider on the other hand, offers a wider range of communication options, including messaging, live chat, phone calls, and video sessions. It provides more flexibility in how clients interact with their therapists, which can cater to various preferences. BetterHelp also has a larger network of therapists, increasing the chances of finding a good match.

Another significant difference is pricing. Talkspace often has a set weekly or monthly fee per session, while BetterHelp typically charges a monthly subscription for unlimited messaging and scheduled live sessions.

Ultimately, the choice between Talkspace and BetterHelp depends on individual preferences for communication style, flexibility, and budget.

Final Remarks

There are so many beneficial reasons to participate in online counseling. This fact is especially true when dealing with the emotions related to the COVID-19 pandemic. Many people feel alone, lost, and beat-down by the current situation. Instead of living with these feelings, consider using online therapy services for support and guidance.

Talking to professional help to relieve the anxiety from the unknown. You may not be able to go out safely and visit friends, but you can stay in and talk to a therapist.

John S. - Editor in Chief

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